Thursday, September 5, 2013

www.CoachmenRV.com

 
Welcome to Coachmen "Class A" Service, Parts & Warranty!
 
To Our Valued Customers & Dealer Base:
 
Please review the information on this page as it will allow for much faster response times by going through the proper channels!!

 
Please Visit Our Full Website @ www.CoachmenRV.com
 
  
 

A Proud Division of Forest River, Inc.

Nate Hedges - Service Department Manager
Direct Dial Phone: (574) 825-8212
Email Addres: nhedges@forestriverinc.com
AOL Instant Messenger: Nate_CoachmenPlant310

Chris Mullins - Parts Manager
Direct Dial Phone: (574) 825-8305
Email Address: cmullins@forestriverinc.com

Brandon Miller - Parts Advisor
Direct Dial Phone: (574) 825-8317
Email Addres bmiller@forestriverinc.com

Tonyia Kopsick - Service & Parts Advisor
Direct Dial Phone: (574) 825-8663
Email Addres tkopsick@forestriverinc.com






SERVICE DEPARTMENT: Frequently Asked Questions:

Q.) Are there any Recalls on my RV?

A.) Coachmen Industries was purchased in 2009 by Forest River Inc. We cannot comment on their behalf but we do welcome your inquiries on any coach 2010 and newer! To process your request, Click Here to email nhedges@forestriverinc.com!

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Q.) Is my Motorhome pre-wired for a Electric Brake Controller?

A.) Yes. All Freightliner & Ford Chassis come prewired for the your Electric Brake Controller. The connection/pigtail is zip-tied to your steering column.
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Q.) We are on the road & In Need of Service. Where can I find a provider?

A.) Coachmen Dealer or Service Center Click here!!  Or, you can also use a Forest River Service Center! Click Here!

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Q.) I need a Print/Schematic for my RV. Where do I find this information?

A.) If you are in need of a Print Package or Schematic? Click Here to send an email to nhedges@forestriverinc.com. Please be sure to include your VIN#, Year, Make & Model and what type of print you need.

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Q.) We have lost our Owner's Manual and we need a new copy. Where can I find one?

A.) We keep all of our Owners Manuals online! Please Click Here!

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Q.) I need the Paint Code for my RV. Where Can I find this?

A.) We have records on all Motorhomes going back to 2003. Everything that we have located within these pages! Look on the top right section of this page! Please note, that if you cannot find your Paint Code here, you will need to have your local body shop do a paint match.


PARTS DEPARTMENT: Frequently Asked Questions:

Q.) I'm looking for Brake Rotors for my Motorhome. Where do I go to get them?

A.) We only handle parts for the Coach itself. You will need to contact the Chassis Manufacturer for anything to do with the Chassis, Engine, Transmissions or drive train!

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Q.)  I need parts for my Georgie Boy Class A Motorhome! How do I find these parts?
A.) These websites cover almost every part you could need from Exterior to Interior! Most parts can be purchased through a 3rd party such as www.all-rite.com or www.rvpartssierra.com You may want to join the Georgie Boy Club! Please Visit: http://www.georgieboyclub.com/

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 Q.) I lost my Ignition keys! Where can I find a replacement set?
 
A.) We do not carry Key Codes Records for our Motorhomes. This is for your security! You will need to contact the manufacturer of the Chassis such as Chevy, Ford, Freightliner, Workhorse Etc…

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Q.)  I lost my Compartment Door / Entry Door Keys! Where can I find a replacement?

A.) You will need to visit www.sullivanrv.com and they have a full line of existing keys and can be purchased direct from them. We cannot reproduce these keys!

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Q.)  My Decals/Graphics are damaged! How do I go about replacing them?

A.) Decals change constantly! Anything produced before 2009 are no longer available through us! We suggest a local graphics or sign company to reproduce/duplicate. They may also be able to be painted on to match! If you are looking for 2010 and newer, please email cmullins@forestriverinc.com.

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Q.)  I need to Purchase Parts for my coach! How do I do this?
A.) If your coach is older than 2010, please contact Giant Recreation World at 866-412-7936. They are our authorized parts distribution outlet!  If you are looking for Parts for 2010 or newer, please contact Chris Mullins at cmullins@forestriverinc.com at Coachmen Plant 310 Parts (574) 825-8317.
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